The Pineapple Sandal is your ultimate resort getaway essential which effortlessly transition from beachside relaxation to sophisticated resort attire. We strive to minimize our environmental impact by carefully selecting materials, implementing eco-friendly production practices, and constantly seeking innovative ways to enhance our sustainability efforts.
Pineapple leather straps and footbed made from the fibers of pineapple leaves that would have been discarded by farmers
Bio-based sole which reduces reliance on fossil fuels
One sea tree planted for each sandal purchased. Mangrovetrees support coastal ecosystems and help reverse climate change
Enter your order number and email address to start
Follow the instructions and select the items you want to return
Once your request is approved, you will get a confirmation email with shipping guidelines
What items are returnable?
Within 30 days from the date of purchase
In unused and resellable condition
In the original packaging with all the tags intact
What items are non-refundable?
The following items cannot be returned:
Discounted items (if applicable)
The item I received is damaged!
If the purchased product is faulty, reach out to us within 7 days of the delivered date.
Can the items be exchanged?
We allow the exchange of purchased items for selectable variants. Once the exchange request is approved, the replaced item will be shipped to you.
What are the refund options?
The following refund options are supported:
Refund to the original payment method
Refund to store credit (if applicable)
How do I ship back the items?
For instructions on how to ship the returned products, refer to the email received after placing the return request.
How soon will I get my refund?
Once your returned item is received and inspected, you will be notified via an email. You will also be informed about the approval or rejection of your refund request. If approved, the refund request will be processed within 5 - 7 working days after approval.